This includes while accepting tickets, loading or unloading luggage and any other interactions with customers. Megabus is not responsible for delays or cancellations caused by traffic, road conditions, weather or other causes over which it … Customers under the age of 17 must be accompanied by an adult (17 years or older). Once completed, megabus reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure. ready so we can verify your age and ask for your beauty secrets. Once completed, megabus reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure. We want to ensure you can quickly and easily change your reservation to match your new schedule. Drivers will be socially distanced from passengers when operating the vehicle and will not be required to wear a mask while doing so. megabus.com is a low cost bus service in Canada and the US, serving Montreal, Toronto, Brockville, Buffalo Airport and New York City. Instead of a handshake, a kiss or a hug, a friendly wave or elbow bump is less likely to expose you to respiratory viruses. These are the most important ways that you can protect yourself and your family from respiratory illness, including COVID-19. Megabus review from Boston, Massachusetts: I made a reservation with megabus and tried to cancel it the very next day as I was not able to use the reservation. Megabus has a page or online help desk for customer service, but you can also call them on the phone. We have been monitoring reports provided by federal, state and local government sites and keeping communications open with various organizations and affiliations, including the Public Health Agency of Canada (“PHaC”). We are a leader in transportation safety and, therefore, it is important that we keep our employees and passengers informed and assure you of … Megabus offers safe, convenient, affordable bus service. We understand the widespread concern and hesitation to travel during times like these. $7.50 for trade-ins 3 to 6 hours from departure. https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html. Disinfectant wipes will be placed on all buses so that high traffic areas, hand rails and hard surfaces can be wiped down regularly. $3.00 for trade-ins more than 24 hours from departure. Now and always during cold and flu season. The mega value website for travel in the UK, the United States and Canada! And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Fares start from $1! Original review: April 26, 2021. Once you select ‘Remove’ you’ll see a message that gives you the option to ‘Remove’ or ‘Cancel’ – choose ‘Remove’ to remove the card or choose ‘Cancel’ to keep your payment card saved. The air on board the vehicles is filtered every 2 minutes and completely replaced with fresh, outside air every 10 minutes to ensure optimal air quality. A little quiet but it is a good as one can chill a little while waiting for the bus. We get that. Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. I called SEVERAL times to obtain the refund because who knows when this will all be over. Cookie Policy. Our drivers will be also wearing masks when social distancing is not possible. For more information, consult our luggage policy. As a valued customer, we want to keep you informed as to the proactive steps we are taking in relation to COVID-19. What I need to know about the Megabus luggage policy in 2020 Megabus is a budget intercity coach operator in North America and the UK links over 90 locations and their modern coaches carry more than 5 million passengers a year. Besides yourself and your thirst for travel, you’re welcome to bring (1) piece of luggage and (1) carry-on bag. megabus is a ticketless service. If you can pass for 17 (or it’s close), please have your I.D. Megabus is not responsible for delays or cancellations caused by traffic, road conditions, weather or other causes over which it has no control. We recommend that young adults be prepared to produce a photo ID with proof of age to avoid being refused from travelling on our buses. To take advantage of rescheduling your trip for free, please contact our … Based on information found on the Megabus website, the Megabus ticket can’t be cancelled. In total, you can communicate with Megabus using 4 different media: phone, email, twitter, web. But you can trade-in it for an additional fee: “Don’t worry about having to scalp your tickets if you can’t make your bus. We are a leader in transportation safety and, therefore, it is important that we keep our employees and passengers informed and assure you of your safety during travel on any of our services. Here’s how: 1. Sometimes your schedule changes. As of Wednesday, July 15th, passengers will be required to wear a facial covering while waiting in line, during the boarding process, when on board the bus, and when getting off the bus. The cost of your initial reservation will go toward crediting the new one. Megabus luggage policy in 2020 and what you need to know. Customers are required to be at their departure point at least 15 minutes before their selected trip is scheduled to depart. I used the Megabus web site on Monday, Sep 4th, to make a reservation for a trip from San Antonio to Dallas on the 10th. This will guarantee an empty seat next to all customers for free through May 16, 2021. Please upgrade your browser to improve your experience and security. Please note that there is a trade-in fee applied for changed reservations: In addition, there is a $2.00 new reservation fee, or $7 when the change is made by telephone, for changed reservations. But if you can’t continue your trip anymore, you can choose to exchange your ticket for another bus trip. Español. Megabus: No cancellation policy - See 180 traveler reviews, 19 candid photos, and great deals for Toronto, Canada, at Tripadvisor. Does Megabus Offer a Refund or Cancellation Policy on Tickets? When you’re on the payment screen, choose the ‘Remove’ option displayed next to each saved card. You can trade in your reservation online as long as it’s at least 3 hours before your scheduled departure. Cookie Policy. 1) To discuss your Megabus booking, call 0141 352 4444 and press 2 to connect to megabus.com customer services. Megabus was first mentioned on PissedConsumer on Aug 04, 2008 and since then this brand received 2946 reviews.. Megabus ranks 62 of 455 in Transport category. Much like the airline industry, all seats on megabus.com are sold on a reservation basis and you must travel at your specified time and date. I... Megabus Cancellation Policy Review from Boston, Massachusetts Mar 22, 2016 @ Pissed Consumer No refunds or credits will be given in instances where customers miss the bus; however, reservations can be changed on our website up until 3 hours prior to departure. Cancel by Telephone. This allows megabus drivers to board customers in a timely manner avoiding any delays that may impact the departure of the vehicle. COVID update: Megabus has updated their hours and services. Recent recommendations regarding this business are as follows: "I have a problem not solved", "When the bus shows up, Megabus will get you … If you click continue below we will assume that you are happy to accept the Stagecoach cookie policy. Unfortunately, they’ll say Megabus only offers refunds when a coach is over 90 minutes late. 2. This may include stop changes, schedule changes, canceled services and weather advisories. Your reservation number can also be found on your reservation confirmation email, which will be sent to the email address you supplied to us, and in your text message if you requested it. Megabus sent a cancellation email for a ticket date that was coming up that I purchased and in the email it states and I quote “OR OBTAIN A REFUND”. I bought a Megabus ticket for 3:30 AM to leave New York port authority and go to Philadelphia. It was having a lot of problems, cycling for long periods of time, kicking me out with 'transaction not complete' messages, etc. We are committed to providing safe, reliable service for customers with essential travel needs and in compliance with applicable government orders and guidelines. You will need to know the reference number from your booking confirmation and the details of your journey. As long as it’s at least 3 hours before your scheduled departure, you can trade in your reservation online. Stagecoach would like to advise you that we use cookies on this website to ensure that we give you the best user experience. Please visit the CDC's website here for more information on how to wear masks and how to make one at home. If you decide to disable cookies in your browser settings, certain functionality will cease to work. Megabus in United Kingdom. 70 reviews of Megabus "I've taken megabus to New York, Buffalo Airport and Niagara Falls from Toronto and while their rates are incredible (assuming you find them) the longer rides (to New York) can be an arduous one. Disinfectant wipes will be made available in common work areas in every depot and office so that all door knobs, and hard surfaces can be wiped down regularly. Can I take my bicycles, skis, snowboards, golf clubs, or musical instruments on board the bus? Please select a location: Megabus in USA. Can trade in your browser to improve your experience and security 2020 and what you need to know the number... The cost of your initial reservation will go toward crediting the new one since respiratory viruses, as. Is over 90 minutes late vehicle and will not be required to be their. Safer Snapshot, they ’ ll say megabus only offers refunds when a coach is 90! Carry these items number of masks available for customers who choose not to comply with this may. This may include stop changes, canceled services and weather advisories ’ option displayed next to all customers for through. A daily basis do n't need any special promo code to claim this discount this includes while tickets... Be required to wear a mask while doing so for free through may 16, 2021 this! “ change trip `` and enter your order or reservation number along with your email address 16,.! Hard surfaces can be wiped down regularly $ 5.00 for trade-ins 6 to 24 hours from.... The cost of your initial reservation will go toward crediting the new one megabus cancellation policy canada to! You are happy to accept the stagecoach cookie policy to travel on megabus accompanied by adult! Our … Proactive Measures number from your booking confirmation and the details of your journey visit... 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