The provider has a great reputation for customer service and was ranked sixth for claims satisfaction among auto insurers by J.D. This will ensure a faster claims process. Mercury Insurance is currently only available in 11 states. Disclaimer: NerdWallet strives to keep its information accurate and up to date. In our Mercury home insurance review, we found that Mercury Insurance offers an extensive list of homeowners insurance coverage options. Like many top providers, Geico offers services like rideshare coverage, rental car reimbursement, and roadside assistance. There are many good home insurance companies. Many or all of the products featured here are from our partners who compensate us. The insurer's largest auto subsidiary receives fewer complaints than the median insurer, with policyholders citing service delays as the source of their dissatisfaction with Mercury. Here are two of our top picks based on coverage options, financial strength, customer satisfaction, and more. However, this does not influence our evaluations. Progressive has an extensive range of coverage options, including add-ons for ridesharing, custom parts coverage, and gap insurance. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly. Car insurance review Mercury has great customer service and comparable rates. In fact, Mercury has earned an A rating from A.M. Best and an A+ rating from the Better Business Bureau (BBB). You can enter this information into their online quote form or call to get a quote over the phone. Mercury Insurance Review 2020: Home & Car. Rideshare insurance is also available from Mercury. To compare your Mercury car insurance quote to those of other insurance companies, call (855) 518-0148 or use this easy tool: Mercury runs a 24/7 claims hotline where customers can call to report accidents and file claims anytime. Mercury car insurance is also available in Arizona, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia. The provider recommends that you complete a claims checklist before calling, as this will help save you time on the phone. Mercury Insurance reviews and complaints The reputation for customer service from Mercury Insurance is mixed. Mercury Insurance is rated 2.9/5 by WalletHub’s editors, based on customer reviews, sample insurance quotes and ratings from organizations such as the Better Business Bureau (BBB) and J.D. With a bundled auto and home insurance policy, you can save even more money. In business for more than 50 years, Mercury Insurance strives to offer the lowest premiums when compared to national providers. If you have students in college and they routinely make good grades, you may qualify for a discount. Mercury Insurance Reviews. Auto insurance policies have few extras, which can keep prices low. This dipshit hit me in the rear while I was stopped. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. Here’s a look at what some customers have to say about Mercury car insurance. Mercury insurance has competitive car insurance rates and a variety of discounts, but coverage is only available in 11 states and Mercury insurance reviews are mixed. It's unacceptable that our claim wasn't approved and paid out as it should have been… We had been Mercury customers for 15 years, and saw no appreciation for our loyalty.”, "Avoid this insurance company at all cost. Power's 2019 U.S Auto Claims Satisfaction Study, which is no easy feat. You will need personal information, vehicle information, driver information and additional details about your history. “I just opened my new policy renewal and my rates actually went down! Mobile app: You can pay bills, view documents, download car insurance ID cards and contact your agent with Mercury’s customer app, but it’s only available for Android devices and has a low star rating in the Google Play store. Document everything you can, and take pictures of everything you can. Geico is one of the nation’s largest car insurance companies. Now I can afford to buy some more stuff for my truck.”, "I have had various companies provide my auto & home-owners insurance over the years. Mercury Insurance reviews and ratings Mercury’s customer satisfaction ratings are worse than average. The following table shows the most recent Mercury insurance rating from prominent independent rating organizations: The Mercury auto insurance review on the website boasts a 4.5/5 star rating for customer satisfaction. We recently compared 12 of the country’s best car insurance companies to help you make an informed decision about protecting your vehicle. With that being said, Mercury’s claims processing seems to receive mixed reviews from consumers. Read our Progressive insurance review for more information. We rated Mercury 3.0 out of 5.0 stars. Traditional auto insurance policies don’t cover you while you drive for companies like Uber or Lyft, and those companies’ insurance only covers drivers with passengers or en route to pick them up. Power backs up these reports in the 2019 Auto Claims Satisfaction Study, where Mercury received a score of 2 out of 5 for claim servicing and a score of 2 out of 5 for overall satisfaction with the claims experience.

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