Alamo was supposed to provide another vehicle but this never happened.So if you rent from Alamo Rent-A-Car, pray you don’t need roadside assistance. Alamo Car Rental is a car rental agency with locations throughout the United States. Roadside assistance had promised that the driver would take us directly to our hotel so that “we can rest after a long day.” When the driver arrives, he loads up the car without saying a word and then asked if we were expecting a car. There are many different vehicles available. RTQ. This is terrible. They claimed I signed saying there were no existing damages, yet I never lifted a pen to a single piece of paper at any time while I was in the car garage! Airport rentals has refunded the deposit, but there has never been so much as an apology from Alamo and I am more than frustrated at not being able to contact Alamo directly. Alamo has reasonable pricing, but its rewards program isn’t as useful as other rental companies. II have rent a car in Poland Warsaw Modlin Airport for more than 2 weeks.I arrived at 1 a.m. I had just rented the car 1 hour before getting there that same day... is this for real?Obviously I had enough of this gentleman attitude and took my papers from the counter and left that office.I immediatelly called the Alamo customer service line and I was told on the phone that I was not going to get any money refund as a policy of the company when canceling a booking, to what I respond "is this for real?" The Alamo employee, called Dan, just added this cost.When we went to collect the car that we had pre-booked c11 months before, we had to wait 2 hours for it to arrive! Wish the rest of the rental company's at this airport [[all of which we have rented from at some point over the years]] bothered making half the effort to help us that Chris was so considerate to give when there was an issue with our pre-paid booking that would have left us with our money we paid in advance being lost on a lesser car than reserved if Chris hadn't been so willing to work out a soluti... on for the two of us that sorted things out. A tow truck will be sent some time today from Queenstown (4 hours away). No extra info, I was just charged a cleaning fee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pon arrival the agent inspected the car for damage as they always do, but this time he climbed to the roof and pointed to a dimple the size of a nickel. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. We were a group of five with one child. A few days passed I call customer service because I thought about extending my rental and upon talking to customer service I wanted to verify my price for the previous rental and was now told they could not honor a discount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lamo’s relatively few locations and average pricing put it in the middle tier of the car rental companies we reviewed. It has taken over 2 months since we came back from the states, with help from the LA office and UK customer services, to resolve this. I was also told that the money I had paid in advance for the car hire could not be returned by Alamo because it was Rentalcars.com that would repay it to me if I called rentalcars the next morning. Rented an Alamo car in November for travel in February 2019. My name is Pamela and I am one of the branch managers here at the Tucson, “Sorry, we have your booking, but we don't have your car!”. This was a better class of car than we paid for. Kirk, we're so glad that we were able to go above and beyond your expectations! She stated I could swap the car out just contact them in advanced. Its location on this page may change next time you visit. Tire-A-RAMA said we should get the tires replaced and tried to contact Alamo, yet again for a confirmation.

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