Experts say anticipating a trip as good as vacation, Consumers worry about holiday shipping delays amid pandemic, EDD mistakenly takes $10K from man's account, SF woman waits for jobless benefits for months, Power Shutoffs: Electricity restored to 85% of customers, Overloaded generator sparks fire, burns 2 Oakland hills homes, 7 counties change colors on CA reopening map, 7 tips for safe travel this holiday season, CA ballot props: Everything you need to know before voting, Look at COVID-19 protocols at Oakland airport, COVID-19 holiday risk: The safest, most dangerous activities, CA partners with other West Coast states on COVID-19 vaccine planning, CA added back to Tri-State Travel Advisory requiring travelers to quarantine, Sex cult leader gets 120 years in 'branded women' trial, Doctor's Note: Debunking myths about the flu shot, Track wildfires across CA with this interactive map, Bay Area Life; Sundays at 6:30 p.m. on ABC7. The Post Office worker I spoke with recommended filing online, which worked well for me.

I will like to add that it was their drivers fault , because he was distracted with his cell phone …. A professional repair estimate is only half the battle, as the USPS will only compensate you up to the value of the item. I just got denied a second time right now, and I’m trying to make sense of it. I got a package shipped to my home that they damaged and the contents on the inside were bent (it was a pc in a metal case, and it looked like the case had been smashed with a forklift because it was literally bent in half inside the box).

buy postage with online shipping software, Visit the Claims landing page on USPS’ website, protecting your packages with shipping insurance, USPS Discounts: The Different Postage Pricing Tiers, Pegasus Fulfillment (now Selery Fulfillment), Scroll down to the bottom and click “Start Online Claim”. Overall, I wasn’t expecting to have to file a USPS insurance claim, but I’m happy the situation went as smoothly as it did. The Post Office may also send you correspondence for your specific claim. I included pictures of damage, proof of cost, a picture of the E Bay purchase receipt, delivery date. What if there were other items inside that were not ruined? for a PS Form 1000. Ian, no, they didn’t. Filed an appeal on 8/23 and it was denied on the same day. I immediately contacted the seller via eBay to verify the guitar didn’t have those issues when he mailed it and to verify he insured the guitar when he shipped it. The OP recently sold this item, offering only local pickup and Standard Post.

In any case, here are the steps to follow: Pro Tip: Do NOT re-ship the damaged package under any circumstance! I did have to get a professional repair estimate which took a couple of days to schedule an appointment. Learn how your comment data is processed. They won’t pay because I can’t show them that i have a paid receipt for the radio, The radio came in the airplane when it was purchased. Even if you have never had a lost or damaged package, you will be glad for the option to file a claim. I will keep fighting this because I have done what I can and been given nothing but lazy and uninformed help from USPS. The P.O. I was told by my local post office to file a claim for lost mail as the address online from tracking number has incorrect info but when I do this it says Error: 400 - Invalid Search Form - This search falls outside the acceptable time limit to file a missing-mail search. As of July 2019 it looks like the site may be having problems–again! I then was told by another agent he handles domestic claim issues only and I should have called 1800-222-1811. Well, you are pretty much doomed. I send all information requested. So USPS lost my package, I tried claiming my insurance but it was denied presumably because my buyer paid through paypal goods and services, so the “invoice” does not list the item. Called on 9/8 to ask if they had the proper form yet. If purchased via ShippingEasy. The default when purchasing eBay shipping is the third-party "ShipCover" coverage, and if you want to switch to USPS insurance you have to choose it from a little drop-down menu. As a seller, *I* file the claims and replace the damaged items to my consumer.

I did have a different claim for an item sent through FedEx and the seller had to file the claim. If your insured mailing has been lost or damaged in transit, you may file an insurance claim: Online: Go to www.usps.com⁄help⁄claims.htm for information on USPS domestic insurance.

Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Ryan Guina is the founder and editor of Cash Money Life. And I was terribly disappointed. You can file a USPS insurance claim on the USPS website, but you’ll need to double-check to make sure your package includes coverage first. After I entered my insurance claim, the USPS sent me a letter instructing me to take the letter with my claim number and the original shipping materials to a US Post Office so they could inspect the shipping materials. The PO does NOT want to look at the box unless you don’t show them photos or they don’t believe you. Did the post office require you to leave the guitar there while they determined if they were going to honor the claim? You can have it sent to the sender, the receiver, or to a different address. I'm honestly not trying to go against you here, but I don't believe what you said is correct. I'm also a window clerk, but not quite sure if what you say is actually correct.Assuming we go by what you said, 100% of all insurance claims would be denied because we don't know what was actually in the box. on line.

eBay just issues refunds to buyers. Filing a claim is pretty easy, especially if you do it online, which is the preferred method according to the Post Office worker I spoke with. In my situation, I stated the guitar was purchased through eBay and gave the listing number, along with a copy of the receipt. I know because I am in that situation now. The guitar was reasonably in tune, so I strummed it for a while, then decided to really give it the once-over.

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